Frequently Asked Questions

What makes Mellowly Tea unique?

Mellowly Tea is a caffeine-free, adaptogenic herbal tea designed for mental clarity, relaxation, and focus. We blend Honeybush tea with carefully selected adaptogens and nootropics, which may enhance cognitive function, support stress management, and promote overall well-being—without the jitters of caffeine.

Why is Mellowly Tea packaged with 60 teabags?

We encourage daily, consistent use to maximize the benefits of our herbal blend. Each package provides a one-month supply when consumed twice a day—morning and evening.

What are the key ingredients in Mellowly Tea?

Our blend features natural, sustainably sourced botanicals, including:

• Sceletium – Mood enhancement, stress relief
• Cape Honeybush – Antioxidant-rich, naturally sweet
• German Chamomile – Calming, digestion support
• Cape Wild Mint – Refreshing, digestive aid
• Buchu – Anti-inflammatory, detoxifying properties
• Citronellum Pelargonium – Uplifting, respiratory support
• Hibiscus – Helps support modulating gut microbiota, inflammation reduction and promotes improved neuroprotective and neurochemical balance.
• Passion Flower – Soothing, promotes relaxation

Does Mellowly Tea contain caffeine?

No, our tea is 100% caffeine-free, making it a great alternative for those sensitive to stimulants.

Is Mellowly Tea natural?

Yes! We use certified natural ingredients that are ethically and sustainably sourced.

Are your tea bags and packaging eco-friendly?

Absolutely! Our teabags are biodegradable, and our boxes are made from recycled, FSC-approved materials.

What are adaptogens and nootropics?

Mellowly Tea contains both adaptogens and nootropics, which help your body and mind cope with stress and improve focus:

• Adaptogens – Natural herbs that support stress resistance and balance energy levels.

• Nootropics – Substances that enhance memory, learning, and mental clarity.

Is Mellowly Tea safe for pregnancy or breastfeeding?

We recommend consulting your doctor before consuming any herbal tea during pregnancy or while breastfeeding, as individual sensitivities vary.

Are there any known side effects?

Mellowly Tea has no known negative side effects, but individual responses may vary. If you have specific allergies or medical concerns, consult a healthcare professional before use.

Is Mellowly Tea free from gluten, soy, nuts, and dairy?

Yes! Our tea is free from common allergens, including gluten, soy, nuts, and dairy.

Is Mellowly Tea a sleep aid?

While Mellowly Tea promotes calmness and relaxation, it is not specifically formulated as a sleep remedy. However, many enjoy it as part of their wind-down routine to help ease tension before bed.

What payment methods do you accept?

We process all payments securely via PayPal to ensure your transaction is safe. Your personal details will never be shared.

Where do you ship?

We offer worldwide shipping with DHL Express, ensuring safe, door-to-door delivery.

How long does shipping take?

Delivery times vary by location, but most international orders arrive within 3-6 business days.

Can I track my order?

Yes! Once your order has shipped, you’ll receive a tracking number via email.

Do you offer insurance on packages?

Yes, for extra peace of mind, we offer optional shipping insurance for a small fee. If this is something you require for added peace of mind, be sure to check this option at checkout.

Can I cancel or change my order/subscription?

If your order has not yet been shipped, you may request changes or cancellations by contacting our support team. Click here to contact us. Your satisfaction is our #1 priority.

Do you offer bulk order discounts?

Yes! For wholesale and bulk orders, contact us to inquire about special pricing.

How can I subscribe to receive Mellowly Tea monthly?

Enjoy exclusive blends, discounts, and first access to new products with our Mellowly Maven subscription. If you love Mellowly Tea and never want to run out, subscribe today!

Is your tea tested for quality?

Yes! Mellowly Tea meets Good Manufacturing Practice (GMP) standards and undergoes rigorous testing to ensure the highest purity, potency, and safety. We comply with World Health Organization (WHO) guidelines for herbal products.

What are your sustainability practices?

We believe in People, Planet, and Product. Our commitment includes:

• Sustainably sourced, natural ingredients
• Biodegradable packaging
• Ethical partnerships with local farmers

Read more about our sustainability efforts

What is your return policy?

We accept returns on unopened products within 30 days of purchase. If you need to speak to us about a refund, please be sure to contact us for more details and we’ll be happy to help.

How do I contact customer support?

For any questions, order issues, or inquiries, reach out to our customer care team via our contact form.