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Disclaimer & Privacy Policy

Welcome to www.mellowlytea.com.

At Mellowly Tea, your privacy and safety are important to us. By accessing and using this website, you agree to the terms outlined below:

DISCLAIMER

The information provided on the Mellowly Tea website is intended for general informational and educational purposes only.

Mellowly Tea and its partners or affiliates make no guarantees regarding the accuracy, completeness, or suitability of any content on this website and accept no responsibility or liability for any errors or omissions.

Our herbal tea products are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary depending on personal health conditions, lifestyle, and other factors.

The content on this website should not be considered medical advice. It is not a substitute for professional medical guidance, diagnosis, or treatment. Always consult your doctor or a qualified healthcare professional before starting any new herbal regimen, especially if you have a medical condition or are taking medication.

If you are pregnant, breastfeeding, or considering use for a child under the age of 12, please consult a healthcare professional before use.

The information shared on this website is based on research, traditional use, and customer experiences, and should be used responsibly and in consultation with a medical professional.

By using this website and our products, you acknowledge that Mellowly Tea shall not be held liable for any direct, indirect, incidental, or consequential damages, including but not limited to injury, health complications, or loss, arising from the use of our website, information, or products.

1. Protection of Personal Information (POPIA Compliance)

We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), 2013.

Any personal information you provide (including your name, email address, and payment details) will be collected and used solely for legitimate business purposes, such as:

  • Processing and fulfilling orders

  • Communicating with you

  • Improving our products and services

We do not sell or share your personal information with third parties without your consent, except where required by law.

You have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion of your data

To exercise these rights, please contact us at: hello@mellowlytea.com

2. Website Safety & Security

We take reasonable technical and organisational measures to protect the security and integrity of our website and your information. However, no online platform can guarantee absolute security.

By using this website, you agree that you are responsible for:

  • Safeguarding your personal and login information

  • Using secure internet connections where possible

  • Exercising caution when sharing personal data online

3. General Disclaimer

All content on this website, including product descriptions and health-related information, is provided for general informational purposes only.

This content:

  • Does not constitute medical, nutritional, or professional advice

  • Should not replace consultation with a qualified professional

While we aim to keep information accurate and up to date, we make no warranties regarding completeness, accuracy, or reliability.

Your use of the information on this website is entirely at your own risk.

4. Limitation of Liability

To the fullest extent permitted by law, Mellowly Tea and its affiliates shall not be liable for any:

  • Direct

  • Indirect

  • Incidental

  • Consequential damages

arising from:

  • The use of this website

  • Reliance on any information provided

Contact Information

If you have any questions regarding this notice or your personal information, please contact us:

Email: hello@mellowlytea.com

Website: www.mellowlytea.com